Designing Valuable Brands for Expertise-Based Enterprises

Monthly Archives: December 2015

Design thinking oil rig

COP21: Climate Science finally gets its brand mojo working

By | Blog, Branding & Identity, Climate Change, Design Thinking | No Comments

The COP21 outcome capped a dramatic year for energy—low oil prices, low natural gas prices, an extension of the US tax credits for solar energy installations, Tesla’s battery wall, and much more. COP21 doesn’t have binding accords, it has something better—a compelling new message. Those of us in the branding community are always encouraging our clients to “Simplify the message” and “Clarify what the brand stands for.” Previous energy and climate summits in Kyoto and Copenhagen foundered on this very point. Finally COP21 got a message to the world simplified down to its essence: “2ºC by 2050=catastrophe for everybody” Once that hit the media, people got it, and something else very valuable emerged: consensus. All nations have to do something painful, and every nation has to make up their own agenda. These crucial realizations have got everybody scurrying.

I’d like to recommend two important articles provide some depth: The Washington Post and a Salon.com article

Both articles review industry trends, and both come to a conclusion that fossil fuels are on the way out. I’d like to disagree on this later point. Not because I want to see us keep burning coal and oil, but because predicting the demise of big energy just isn’t logical.

Think about it: the energy industry employs some of the best engineering talent in the world, and they have a lot of reserves in cash and in mineral rights. What I suggest will happen is that Big Energy is going to apply some serious design thinking and figure out how to extract the carbon from the hydrocarbons before it gets converted to energy. There are some technologies to so this already, coal gasification and the dissociation of natural gas. Neither of these are competitive now, but when Big Energy is forced to ‘mark to market’ the value of its minerals (and the market value is currently shrinking) they will have lots of incentive to apply engineering talent to the problem. And it is a good thing, too. Until batteries are a lot further along, we (the energy using citizens of the world) need fuel we can burn to provide quick “Base Load” energy. Eventually, we will get to supplying our energy needs with renewables. In the mean time, finding ways use the Hydrogen in Hydrocarbons for clean burning energy, and pulling the Carbon out to use for other things (big market for carbon fiber!) is a great business for big energy to be in.

2015 marks not the death of hydrocarbons, but their transfiguration.

David LauferDavid Laufer is Managing Partner of BrandBook LLC, an Atlanta based design firm specializing in branding for expertise-based enterprises. He is the author of Dialogues with Creative Legends, Aha Moments in a Designer’s Career (New Riders, 2012). He is a founding trustee of the Atlanta Chapter of AIGA, the professional association for Design, and is active in Little Free Libraries, a global literacy action movement. @Dav1dLauferwww.brandbook.us

Exupery quote

Aha Moments by BrandBook: Inspiring Teams

By | Blog, Inspiration, Quotes | No Comments

“If you would build a ship, don’t divide the work and give orders, rather teach the workers to yearn for the vast and endless sea.” – Antoine de Saint Exupery

This is one of my favorite quotes—its usefulness extends to leadership, branding, design, pro-bono projects, literacy action. Saint Exupéry is most famous now for his book The Little Prince, a work of subtle complexity and great imagination. But he was also an aviator, patriot and national hero in France, and one who appreciated not just good design, but good designers.

What is latent in this quote that makes it so useful is how it articulates the role of shared vision in leadership. The workers by themselves may have the skills but not always the unifying vision. A leader cannot build the ship, but with persuasive passion, can galvanize a group toward a great goal. Then, everyone shares in the voyage. Excelsior!

Graphic art by David Laufer

David LauferDavid Laufer is Managing Partner of BrandBook LLC, an Atlanta based design firm specializing in branding for expertise-based enterprises. He is the author of Dialogues with Creative Legends, Aha Moments in a Designer’s Career (New Riders, 2012). He is a founding trustee of the Atlanta Chapter of AIGA, the professional association for Design, and is active in Little Free Libraries, a global literacy action movement. @Dav1dLauferwww.brandbook.us

business globe words

Branding Big Businesses

By | Blog, Brand Development, Branding & Identity | No Comments

Article “5 of the Best Ways to Brand Your Big Business” by Melissa Duko

Good article! Three thoughts:

1) Most Big-Brand owners will find few surprises in this article, but it’s worth a look for owners of emerging brands—from formation to early hyper-growth stage, to help them see the road ahead.

2) The important driver is a solid understanding of “Why invest in branding?” The brand is where the equity collects in repeat purchases—it’s the company’s reward for dependable repeat performances, and for smooth customer experience end to end. (The “big Why” behind the method is always crucial to include!”

3) The framework shown here is a good starting point—but it isn’t a template for a guaranteed success. No two companies are the same. The heavy lifting of brand excellence revolves around customizing just such a framework so that it correctly articulates the brand, marketplace and time in history. Branding is all about differentiation, and differentiation does not come from templates.

Graphic Credit: www.business2community.com

David LauferDavid Laufer is Managing Partner of BrandBook LLC, an Atlanta based design firm specializing in branding for expertise-based enterprises. He is the author of Dialogues with Creative Legends, Aha Moments in a Designer’s Career (New Riders, 2012). He is a founding trustee of the Atlanta Chapter of AIGA, the professional association for Design, and is active in Little Free Libraries, a global literacy action movement. @Dav1dLauferwww.brandbook.us

Aha moments gaudi

BrandBook Aha Moments – Gaudi on Originality

By | Blog, Creativity, Design, Quotes | No Comments

Originality is a return to the origin. – Antonio Gaudi

Graphic Art by David Laufer

David LauferDavid Laufer is Managing Partner of BrandBook LLC, an Atlanta based design firm specializing in branding for expertise-based enterprises. He is the author of Dialogues with Creative Legends, Aha Moments in a Designer’s Career (New Riders, 2012). He is a founding trustee of the Atlanta Chapter of AIGA, the professional association for Design, and is active in Little Free Libraries, a global literacy action movement. @Dav1dLauferwww.brandbook.us

How Market Momentum is Driving Sustainable Policies

How Investor Relations can leverage the new climate change consciousness

By | Blog, Branding & Identity, Entrepreneurship, Start-Ups | No Comments

First, I hope everyone interested in good Investor Relations will look at the article in this week’s Economist.

Second, I want to pay homage to one of the great branding geniuses of the last century, Saul Bass. Mr. Bass commented in a lecture “My basic bedrock belief is the human beings will continue to screw everything up, but by ingenuity and good luck will manage to stay one step ahead of utter doom.” He wasn’t speaking specifically of environmental affairs (the quote was 1971, possibly originated earlier), but it certainly resonates now!

Next, I’d like to add to the robust climate change discussion, the diagram above “How Market Momentum is Driving Sustainable Policies”. We made this diagram in 2005, when standards programs like LEED and SRI were just getting traction, and programs like ISO 14001 were beginning to be reviewed and taken to heart. There are now dozens of initiatives that could go in the center of the innovation diagram. The point of it—truer today than ever—is by leveraging these emerging standards corporations can lower their overall cost of capital. It’s that simple.

Not all sustainable policy ideas are sound business; many may ‘cost’ more than they ‘benefit,’ even with tertiary benefits factored in. Other ideas look like amazingly good business. The way the dynamics are changing now, though, there are benefits to putting sustainable thinking at the core of business. The benefits play out in many areas, from HR (attracting more motivated and original talent) to brand recognition (innovation + hope= media coverage), and ultimately margins.

Regardless of the outcome of the COP21 talks, the rather nebulous agenda of “Sustainability” is now focused into something everyone can understand: 2 degrees Centigrade = Catastrophe. Getting there will take government leadership, most certainly. But mark my words, the heavy lifting will have to be done by innovators in the private sector. We can’t negotiate our way to renewables being cheaper than fossil fuels. And I seriously doubt the “Rich World” can donate its way to a stable environment. But we can innovate our way to a sustainable world—especially if it becomes clear that new business models can be built make a profit at it! If the numbers work, the change will happen!

For more selected wit and wisdom from Saul Bass, see my book Dialogues with Creative Legends, or if you really want the mother lode, see the knockout catalogue raisonné of his work Saul Bass, a Life in Film and Design.

Graphic by David Laufer

David LauferDavid Laufer is Managing Partner of BrandBook LLC, an Atlanta based design firm specializing in branding for expertise-based enterprises. He is the author of Dialogues with Creative Legends, Aha Moments in a Designer’s Career (New Riders, 2012). He is a founding trustee of the Atlanta Chapter of AIGA, the professional association for Design, and is active in Little Free Libraries, a global literacy action movement. @Dav1dLauferwww.brandbook.us

Cultivating Mentoring with the Genius Class

By | Blog, Design Thinking, Publishing | No Comments

Aha Moments: Dialogues with Creative Legends

Cultivating Mentoring with the Genius Class

“Life Lessons in design are hard to come by; insights from iconic practitioners are even harder… [Dialogues With Creative Legends is] a wonderful compendium of conversations, interviews and stories shedding light on our career choices. A great read.”–Clement Mok, former creative director, Apple Computer and President Ex-Officio, AIGA, the professional association for Design.

This book covers the design profession, but much of it generalizes well to all talent and expertise-based enterprises. Available on Amazon and at booksellers everywhere.

 

David LauferDavid Laufer is Managing Partner of BrandBook LLC, an Atlanta based design firm specializing in branding for expertise-based enterprises. He is the author of Dialogues with Creative Legends, Aha Moments in a Designer’s Career (New Riders, 2012). He is a founding trustee of the Atlanta Chapter of AIGA, the professional association for Design, and is active in Little Free Libraries, a global literacy action movement. @Dav1dLauferwww.brandbook.us

Black - why we should worry about Tokyo Olympics visual identity

Ian Lynam’s Important essay on Olympic Graphics

By | Blog, Branding & Identity | No Comments

I’d like to call attention to Ian Lynam’s thoughtful essay about Olympics branding; Mr. Lynam gives a selected history of the foundations of recent Olympic design then points to a dangerous management turn being taken for the development of the 2020 Tokyo games. To summarize the important point Ian is trying to articulate: Creating world class graphics for anything—sporting event, corporation, government, charitable enterprise—requires close collaboration between an enlightened project team and an experienced design team. The “cattle call” approach that Tokyo appears to be taking seems on the face of it to be democratic—let everybody have a shot. But opening the project up to a competition is lazy and foolish. It eliminates the possibility for strategic collaboration—good design for large scale projects always grows out of an essential partnership between management and design. Here’s a link to Ian’s essay.

David LauferDavid Laufer is Managing Partner of BrandBook LLC, an Atlanta based design firm specializing in branding for expertise-based enterprises. He is the author of Dialogues with Creative Legends, Aha Moments in a Designer’s Career (New Riders, 2012). He is a founding trustee of the Atlanta Chapter of AIGA, the professional association for Design, and is active in Little Free Libraries, a global literacy action movement. @Dav1dLauferwww.brandbook.us

Design is the fundamental soul of a human-made creation that expresses itself in successive outer layers of the product or service. - Steve Jobs

Aha Moments by Brandbook: Design

By | AHA Moments by BrandBook, Blog, Design | No Comments

Design is the fundamental soul of a human-made creation that expresses itself in successive outer layers of the product or service. – Steve Jobs

Photo Credits
Automotive Design: BMW
Design: BrandBook.us

David LauferDavid Laufer is Managing Partner of BrandBook LLC, an Atlanta based design firm specializing in branding for expertise-based enterprises. He is the author of Dialogues with Creative Legends, Aha Moments in a Designer’s Career (New Riders, 2012). He is a founding trustee of the Atlanta Chapter of AIGA, the professional association for Design, and is active in Little Free Libraries, a global literacy action movement. @Dav1dLauferwww.brandbook.us

Daimler Logo

Daimler Branding “Hi-Yo, Silver”

By | Annual Reports, Blog, Brand Management, Branding & Identity | No Comments

If you are interested in branding, be sure to catch Armin’s write up of the new Daimler corporate graphics, rich with examples of its implementation, posted onUnder Consideration. I’d like to augment what Armin is saying, and direct you to a must-have annual report.

I share Armin’s unease with the faux chrome iteration of the Daimler brand mark (a throwback to less sophisticated era in branding in the ‘80’s, see visual.)

Nothing wrong with the faux-chrome look, it just seems Daimler is not in that world. And of course, Armin points out that there the faux-chrome is just one of many possible uses of the Daimler brand mark. So, set that aside. Daimler does so many other things to such perfection, they are worthy of textbook status in Expertise-Based branding. It’s a classic ‘house of brands’ approach: the individual brands have their own identities and can be sold or recapitalized without harming the mother-ship. The company is valuable for the brands it owns; at the same time, each of those brands is more valuable because of the management prowess of Daimler. Daimler brings a management expertise that gives the brands their aura.

Nowhere is this more apparent in Daimler’s 2014 annual report. The League of American Communications Professionals (LACP) ranked it #3 globally in the 2014’s crop of shareholder communications—for good reason.

Daimler carried through their metallic look in an understated, orderly, beautifully designed presentation. Everything about the organization, photography, graphic presentation, print production, paper selection, contributes to a feel of incredible precision. Nothing is an angstrom out of place! If you have anything to do with branding, call in a favor with your stock broker and lay hands on a copy of Daimler’s 2014 annual report – it’s a stunner. It certainly gets my vote the most perfect synthesis of brand statement and investor relations publication ever produced! (You can also set up an account at https://www.orderannualreports.com and get them while they last)

Hi- YO, Daimler, great job.

150x135DaveOnWindfallDeckDavid Laufer is Managing Partner of BrandBook LLC, an Atlanta based design firm specializing in branding for expertise-based enterprises. He is the author of Dialogues with Creative Legends, Aha Moments in a Designer’s Career (New Riders, 2012). He is a founding trustee of the Atlanta Chapter of AIGA, the professional association for Design, and is active in Little Free Libraries, a global literacy action movement. @Dav1dLauferwww.brandbook.us